Code Of Ethics

Expert Professional Assistance

ERA consultants are professionals.

Each person is carefully screened and trained in ongoing system-wide training courses so that they are very well qualified to serve our clients.

Qualified Consulting

ERA consultants are objective in expressing options when counselling clients and are careful to avoid misrepresentation and overstatement.

Service and Performance

ERA consultants have the experience and background to find the most appropriate and best value suppliers and cost management services to fulfil a client's needs.

They also exercise care and discrimination in the choice of services and facilities offered to the client.

Up-to-Date

ERA consultants receive continuing input on price trends and developments in cost containment and are up-to-date on the services they offer.

Full Integrity

ERA consultants are trained to conduct business with fairness and integrity; our advertising is truthful and reasonably describes the qualities of the services offered, free of misleading statements or inferences.

Every transaction with a client is confidential.
 
Our contract truly conveys the services we provide and the fees we charge to our clients.

Client Satisfaction

To assure full client satisfaction ERA consultants will promptly investigate any complaint and will help to secure the adjustment that is appropriate.