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Our Mission

Fred Marfleet

Our Mission is to serve our clients under an added value 'no risk' arrangement whereby Expense Reduction Analysts (ERA) will improve client profitability by achieving ongoing and lasting cost reduction and increased value on business expenses, without any reduction in quality and service.

Our Guarantee -If ERA can find no savings for a client, then no fee is charged.

"ERA is 100 per cent committed to delivering results and when you realise that our policy is "no savings - no fee" you realise that we stake our reputation on our success.

"Though the key to this consulting group is not just savings.

"We believe that the maintenance and, where possible, improvement of the quality of service and processes being delivered is just as important in achieving client satisfaction.

"We achieve this through effective involvement in the cost management implementation and through regular review processes in order to achieve long term measurable results."

Fred Marfleet - Chairman of ERA

 

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